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Apple Podcasts app scores flip after the corporate begins prompting customers

Apple’s choice to allow ratings for its own apps is producing… combined outcomes. As developer Kosta Eleftheriou and The Verge have observed, the official Podcasts app has flipped from an abysmal 1.8-star ranking to over 4.8 within the house of only a few weeks due to a surge of critiques. As you may need guessed, although, this wasn’t the outcomes of a (non-existent) function replace throughout that interval. Slightly, the blame seems to relaxation on app prompts and greater than slightly confusion.

The iPhone maker advised The Verge that iOS 15.1 began prompting customers for scores and critiques “similar to most third-party apps.” Nonetheless, many individuals thought they have been ranking the present they have been listening to, not the app — and that led to a flood of scores and critiques for podcasts.

This situation hasn’t affected many different first-party apps, corresponding to Apple Maps (2.8 stars as of this writing). Even iTunes Retailer ratings, whereas excessive (4.8 stars), embody critiques that largely give attention to the app somewhat than the content material.

The prompts do carry practical consistency to Apple’s apps — it is simple to trash them if you happen to like. On the identical time, although, the mixups are inflating Podcasts’ worth and rendering the scores ineffective for many individuals deciding on podcast shoppers. The shift additionally underscores the issue with trusting scores and critiques no matter platform. It is nonetheless comparatively straightforward for misguided customers, activists and fraudsters to skew that suggestions.

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