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Apple expands iPhone 12 and 12 Professional restore program attributable to sound situation to the UAE

5 months after Apple introduced a restore program attributable to sound points on the iPhone 12 and iPhone 12 Professional within the US, the corporate can also be providing the service within the UAE. If you’re a consumer within the UAE and are experiencing this situation, you’ll be able to restore your iPhone 12 totally free on an Apple Retailer or Licensed Service Supplier.

In response to the Khaleej Times (through AppleInsider), the Cupertino firm introduced this service program within the United Arab Emirates for iPhone 12 and 12 Professional produced between October 2020 and April 2021. The assertion says:

“Apple has decided {that a} very small share of iPhone 12 and iPhone 12 Professional gadgets might expertise sound points attributable to a element that may fail on the receiver module. Affected gadgets have been manufactured between October 2020 and April 2021.” 

Regardless that Apple initially introduced this service program in August, it’s not clear what number of gadgets have been affected by this situation. Apple states:

“In case your iPhone 12 or iPhone 12 Professional doesn’t emit sound from the receiver whenever you make or obtain calls, it could be eligible for service. Apple or an Apple licensed Service Supplier will service eligible gadgets, freed from cost.”

The Khaleej Instances reported that solely the iPhone 12 and 12 Professional have this situation, whereas the 12 mini and 12 Professional Max should not a part of the service marketing campaign. The publication notes:

Apple mentioned on its web site that it could limit or restrict restore to the unique nation or area of buy. This worldwide Apple programme doesn’t prolong the usual guarantee protection of the iPhone 12 or iPhone 12 Professional. The programme covers affected iPhone 12 or iPhone 12 Professional gadgets for 2 years after the primary retail sale of the unit.

In August, 9to5Mac already had reported the same repair program for these iPhones. At the moment, the corporate mentioned {that a} “very small share” ought to see the speaker’s failure.

Learn how to verify iPhone 12 no sound restore program eligibility

  • This service program is just for the 12 and 12 Professional (not iPhone 12 mini or Professional Max)
  • Your iPhone could also be eligible for a free restore if sound isn’t working whenever you make or take calls
  • Apple shouldn’t be providing a serial quantity checker for this program, so that you’ll have to reach out to Apple Support to verifiy in case your iPhone is roofed underneath the recall

Have you ever ever had this downside? Did you’re taking your iPhone for Apple to repair it? Inform us within the remark part beneath.

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